How to return?

1. Pack your products carefully and include the original packing slip.

2. Create a label with the shipping carrier (Belgium and EU - DPD/Bpost, Netherlands - PostNL) and send it to the address below.

3. Fill out the form at the bottom of this page

Read here our refund terms.

Please note: sale items can be returned, but you will receive store credit for them, not a refund!

Returns are possible up to 30 days after the order date.

Info@nora-lou.be

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Return details from the Netherlands (PostNL point)

Galderseweg 92, 4855 AJ Galder

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Return details from Belgium or the EU (Bpost/DPD)

Meerleseweg 102, 2321 Meer